Live / Mobile
66com keeps your account data under clear controls — what we collect, why we hold it, and how you can act on it. Access to this platform and its services depends on your local law and eligible regions.
When you open an account on 66com, we collect the information needed to operate your session: your registration details, device identifiers, and the transaction records connected to payment methods such as Rocket and Upay. We hold this data to process your account activity, apply session controls you set, and respond to support requests you raise through published channels. We do not sell your personal information to third parties for their own marketing purposes. Data linked to your wallet transactions — including records of Rocket or Upay activity — is retained for the period required to resolve disputes and meet any applicable legal obligation in your region. Cookies and similar tracking tools are used on the site to maintain your session state and measure which areas you navigate most. You can adjust cookie settings through your browser; disabling certain cookies may affect how account pages load on your mobile device. If you access 66com from Bangladesh, your use of this policy is subject to local law and the eligibility conditions that apply in your region. We review this policy periodically; when material changes are made, we update the version date shown at the bottom of this page.
Not every interaction with 66com falls under the same part of this policy. Account access, payment transactions, site content and third-party services each sit in a different part of the scope. Understanding the boundary helps you know which route to take when you have a question about your data.
Login sessions, device identifiers and the account details you provide at registration are all within scope. We handle this data to maintain your session and verify your identity when you return to the platform on mobile or desktop.
Records of deposits and withdrawals processed through Rocket or Upay are held within our transaction log. We use these records to resolve account queries and meet applicable legal retention requirements. We do not share individual transaction detail with unrelated third parties.
Game content supplied by studios in our lobby — such as titles from Spadegaming, PG Soft or Habanero — is governed by those studios' own data terms where applicable. Our policy covers how we handle your interaction data on the site, not the internal data practices of individual game providers.
Links to external pages, payment processor interfaces and any service outside the 66com domain are not covered by this policy. Once you leave our pages, the data practices of that third-party site or service apply. We recommend reviewing their own published terms.
You have concrete actions available to you regarding the data we hold. If the details in your account are out of date — your registered mobile number, email address or wallet reference for Rocket or Upay — you can update them directly through the account settings page shown after login. If you believe we hold inaccurate information, raise a correction request through our support route and we will review the record. You can also ask us to confirm what categories of data we hold about you, and we will respond through the same channel. Where local law in your region gives you a right to request deletion of certain data, you can submit that request via the support contact path listed on this page; we will assess it against our retention obligations and respond accordingly. Availability of these rights depends on local law and the eligible region from which you access the platform.
After logging in, open the account settings page to see the profile data and contact details we hold. Check that your registered mobile number and wallet references for Rocket or Upay are current.
Edit your name, email or registered mobile directly in account settings. For changes that require identity verification, follow the steps shown in the verification section of your account dashboard.
If you have a question about what data we hold or why, contact us through the support route listed in the Support section below. Describe your query clearly; we will respond through that same channel.
Where local law in your region allows a deletion request, send it to our support contact. We will confirm receipt, assess the request against legal retention requirements, and communicate the outcome to you.
If you have a specific question about how your data is handled, or you want to act on any of the rights described above, use the contact routes published on the 66com site. We do not invent support hours or response guarantees here — check the contact page for the current published routes and any operating notes shown there.
The live chat route is available through the support section of the site. Use it to raise a privacy question, request a correction or ask about the data we hold on your account. Start the chat from the account-logged-in view for faster context.
An email contact address is published on the 66com contact page. For written privacy requests — including correction or deletion queries — email is the appropriate channel. Include your registered account details so we can locate your record.
The help centre linked from your account dashboard covers common privacy questions, data update steps and session control guidance. Check there first; if your question is not answered, use live chat or email to follow up directly.
Our approach to your data is built around four areas: what we collect and why, how long we keep it, how we protect it during your session, and who you contact when something needs to change. We apply access controls to account records so that only the processes that need your data for a specific function can reach it. Session cookies keep your login state active on mobile without requiring you to re-enter credentials on each page load; you can clear these through your browser settings at any time. Payment transaction data — covering Rocket and Upay activity — is held in a separate log and is accessible to account support only when resolving a verified query.
We collect registration data, device and session identifiers, and transaction records connected to your account. We collect only what is needed to operate your account and process your activity on the platform. No surplus data is gathered for unrelated purposes.
Session cookies keep your account active while you navigate between game categories on mobile. You can manage or clear cookies through your browser settings. Disabling functional cookies may affect login persistence and page load behaviour on the account dashboard.
Account and transaction records are kept for the period required to resolve disputes and meet legal obligations applicable in your region. When the retention period ends and no legal hold applies, records are removed from active systems. Deletion requests are assessed against these obligations before a decision is made.
For any data handling question — including a request to review, correct or delete your record — use the support route listed in the Support section of this page. Requests submitted through unverified channels cannot be actioned until identity is confirmed through your registered account.
These are the questions raised most often about how 66com handles account data and privacy choices. If your question is not covered here, raise it through the live chat or email route listed in the Support section above.
We collect the details you submit at registration — name, email address, registered mobile number — along with device and session identifiers. If you deposit or withdraw using Rocket or Upay, we also hold a transaction record linked to your account. We do not collect data beyond what is needed to operate your account.
Yes. Log in and open the account settings page to review your profile data. For a broader summary of what categories of information we hold, submit a request through the live chat or email contact route. We will respond through the same channel once your account identity is confirmed.
Account details such as your registered mobile number or email address can be updated directly in account settings after login. For changes that require identity verification, follow the steps shown in the verification section of your dashboard. If you encounter an issue, contact support through live chat.
We do not sell your personal data to third parties for their own marketing. Data may be shared only where required to process your transactions — for example, with the payment processor handling a Rocket or Upay transfer — or where applicable law requires it. Third-party sites you link to from our pages operate under their own privacy terms.
Transaction records connected to your Rocket or Upay deposits and withdrawals are retained for the period needed to resolve disputes and satisfy any applicable legal retention requirement in your region. Once that period ends and no hold applies, records are removed from active systems. You can ask about your specific record through the support contact route.
Where local law in your region gives you a deletion right, you can submit a request via the email contact route or live chat. We assess each request against our legal retention obligations before confirming the outcome. Access to this right depends on your local law and the eligible region from which you use the platform.