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These Terms & Conditions govern every interaction you have with your 66com account — from how you access the platform to how transactions are recorded and how policy disputes are handled. Availability of services depends on your local law and eligible region; please read these terms carefully before using any account feature.
By opening or continuing to use a 66com account, you confirm that you have read and agree to these Terms & Conditions in full. These terms establish the rules under which account access is granted, how your account wallet operates, and what obligations apply when you use any payment route — including Rocket and Upay — to fund or withdraw from your account balance. We may update these terms periodically; the version published on this page is the one in effect. We will notify you of material changes through the account notice area or the registered contact details on your profile. Your continued use of the account after a published update constitutes acceptance of the revised terms. If you disagree with any part of these terms, you should not use the account and should contact our support team to request closure. Access to platform features, including session controls and account wallet functions, depends on your local law and the eligible regions we serve. Nothing in these terms creates an entitlement to access where local law restricts it.
Understanding the exact scope of these Terms & Conditions helps you know which rules apply to your account activity and which are governed separately. We have separated the four main areas below so you can locate the relevant policy quickly rather than reading the entire document for one specific question.
Login credentials, session duration, device limits and account suspension or closure procedures are all governed directly by these Terms & Conditions. Any action taken on your account — including password resets and two-step verification — falls within this scope.
Deposits and withdrawals processed through Rocket or Upay are subject to these terms, including minimum and maximum limits shown in your account wallet panel. Transaction records held in your account history are the authoritative reference for any dispute you raise.
Game content provided by studios in our lobby — including Spadegaming, PG Soft and Habanero titles — is subject to each studio's own game rules displayed at launch. These Terms & Conditions govern your account relationship with us, not the internal mechanics of any individual game.
External payment processors, mobile wallet networks and any linked service not operated by us directly are outside these terms. We are not responsible for the terms, availability or conduct of third-party services, including mobile network conditions that may affect your Rocket or Upay transfer.
These Terms & Conditions are not a one-way document. You have practical rights you can exercise at any point during your account relationship with us. Your account transaction history is always accessible through the wallet section once you are logged in — you can review individual deposit and withdrawal records, filter by date and see the payment method used for each entry. If any account detail is incorrect — such as a registered phone number or linked payment reference — you can update it through the account profile section, subject to the verification step shown on that screen. Where a charge or transaction appears that you do not recognise, raise a query through the support route published on this page rather than disputing directly with your mobile wallet provider first, as we can often resolve the discrepancy faster at the account level. All requests to change account details or query a transaction are logged against your account so you have a record of the interaction.
Log in and open the wallet section to see a full transaction history. Each entry shows the amount, date, payment method and status — useful if you need to cross-check a Rocket or Upay transfer against your mobile statement.
Head to your account profile to update contact information or registered payment references. The screen will show the verification fields required to confirm the change before it is saved.
If you need to clarify how a specific term applies to your account situation, use the support contact route listed in the Support section of this page. Reference your account ID so our team can pull the relevant records.
You may request account closure at any time by contacting support. We will confirm outstanding balance status and process the request according to the closure procedure set out in these terms.
If you have a question about how these Terms & Conditions apply to your account, the routes below are the published contact paths available to you. Use the channel that matches the urgency and nature of your query. We do not publish response times or service-level commitments here, as these depend on query volume and channel availability at the time you write.
Open the live chat widget from any page of the site while logged in. This is the fastest route for account access questions, session control queries and transaction disputes that need a quick first response.
For formal policy queries, account closure requests or written records of a dispute, send an email through the contact form in your account dashboard. Include your account ID and a clear description of the terms clause you are asking about.
The Help Centre, accessible from the main menu once you are logged in, lists policy articles covering common questions about wallet use, session controls and account verification. Check there first for answers to standard terms questions.
We handle account data, session records and policy correspondence according to the principles set out in these Terms & Conditions and our Privacy Policy, which you can access from the footer of this page. Below are the four areas of account management most relevant to returning members.
Transaction records and account activity logs are retained for the period required by our operating policy. You can view active records in your wallet at any time; older records may require a formal data request through the support contact route.
We use session cookies to keep your account active during a logged-in visit and analytics cookies to understand how account features are used. Cookie settings can be adjusted through the notice shown on your first visit or through your browser settings.
Account access requires the credentials you set at registration. If you suspect unauthorised access, use the account recovery path shown on the login screen immediately and then contact support to flag the incident and freeze further activity.
If you believe a specific term has been applied incorrectly to your account, raise the query in writing through the email support route. We will review the account record and respond with a written explanation referencing the relevant clause.
Below are questions we receive most often about how these Terms & Conditions work in practice. If your question is not covered here, use the live chat or email support routes listed in the Support section above.
Yes. Any deposit or withdrawal processed through Rocket or Upay on your account is governed by these terms. The limits and conditions specific to each payment method are shown in your account wallet panel at the time of the transaction.
We will notify you of material changes through your account notice area or your registered contact details before the update takes effect. Continuing to use your account after the notice period confirms you accept the revised terms.
If you do not accept a material update, you should stop using the account and contact support to request closure. We will confirm any outstanding wallet balance and process the closure according to the procedure in these terms.
Log in and open the wallet section of your account. Every deposit and withdrawal is listed there with the date, amount, payment method and status. This record is the reference point for any dispute you raise under these terms.
Your account relationship with us is governed by these terms. Game mechanics for titles from studios such as PG Soft, Spadegaming or Habanero are governed by each studio's own rules, which are displayed when you launch a game. These two sets of rules operate separately.
Access depends on your local law and whether your location falls within the eligible regions we serve. Nothing in these Terms & Conditions overrides local legal restrictions. If you are unsure about eligibility, review the terms or contact support before using any account feature.